Please click on the “plus sign” next to any question to reveal the answer.
You can also call 503-635-4116 during operating hours Monday though Friday from 8 AM to 5 PM with any question you have.
Why should I choose Erickson’s Automotive?
Here are four great reasons:
- Friendly & Professional Service. For many of our clients, their first reason is that we are NOT a dealership. We’re a small owner/operated service facility with the same owner for 30 years Bill Erickson.
Jim G. our Lead Master Tech has been here since 1992. Our newest technician has been here for 5 years. That in itself is a statement of how I treat people. My name is on every invoice. I will ensure that you are satisfied with your service at my auto shop.
- Communication. The #1 reason there is conflict in life is because of poor communication with others. You will not have to go through layers of people to get your car serviced at Erickson’s. We value our clear and concise communication and will be forthcoming every step of the way.
- Our Skills, Training and Qualifications: Myself and my technicians are ASE Certified Master Technicians and Oregon DEQ Certified. We continually attend technical seminars and keep our equipment updated to service late model vehicles, too. Erickson’s Automotive technicians take full advantage of the internet to pool their knowledge with other technicians around the world. The international Automotive Technicians Network (iATN) is an internet-based group of thousands of automobile technicians.
- Our Warranty: 18 Months Unlimited Mileage on Parts and Labor. Your new car warranty is fully covered when Erickson’s Automotive maintains your vehicle.
I am having a problem with my vehicle. Can you tell me what could be wrong via email or phone?
A. It is beyond the scope of this web site to provide technical diagnosis via Email. We’re happy to schedule an appointment to have our ASE certified technicians diagnose your Domestic or Asian vehicle.
Do you accept credit cards?
A. We sure do… Visa, MasterCard, Discover Card and American Express. We no longer accept Checks but we do accept Debit Cards.